Order Info

Purchase Order: Order with a purchase order from schools in the United States and Canada.

Email purchase orders to us for processing: info@modelmekids.com

If you are an institution outside of the United States or Canada, please order online.

Please note: We do not process telephone orders at this time.

Click here for a W-9 (pdf)

Click here for a sole source affidavit (pdf)

If you are accessing our website from a school or business location, there may be a firewall interfering with your ability to use our shopping cart. Therefore, in some instances, a firewall may prevent the appearance of “add to cart” or “proceed to checkout” buttons. Your options are to contact IT personnel to address the firewall issue, access our website from a home computer, or if a school, you may issue a purchase order and email to us at info@modelmekids.com

All physical orders are shipped by U.S. Mail (USPS) within approximately five (5) business days an order is placed.

International orders will need to pass through customs and the timeframe of that process varies based on the destination country. For additional information on international shipping, click here.

We ship DVDs & books to addresses in: US, Canada , Australia, UK. If you are outside one of these locations, please purchase a streaming subscription.

We accept purchase orders from schools in the United States and Canada. To determine the shipping costs and catalog item numbers, add items to the online shopping cart. If using a purchase order for digital products, please include an email address to which we can email your serial numbers.

Email purchase orders to: info@modelmekids.com

If you are an institution outside of the United States or Canada, please order online.

If you have additional questions or comments, feel free to contact us by email. We make every effort to respond to customer email within 48 business hours.

Videos: Our videos are in HD streaming.

As of 2024, all of our videos have been converted to High Def (HD).

Streaming video is a multi-device access option.

Books: We offer teaching manuals and student workbooks, separate from the videos, that reinforce the lessons taught in the videos.

Please see Product Chart
Packages are also available through our online shopping cart. In addition, see teaching manuals and student workbooks.

At this time we have available a Teaching Manual and Student Workbook for use with Time for School, Time for a Playdate, I Can Do It!, Model Me Conversation Cues, Model Me Friendship, Model Me Organization & Motivation, and Model Me Confidence & Bullying Prevention videos. Sold separately from the videos. These are in print format (physical books).

Most of our videos come with a free grouping of still photos from the video. The photos may be used to test and reinforce the skills modeled in the video.

For information about our apps, click here.

Each purchase comes with a single user license. For detailed license information, click here.

All DVD returns and exchanges require an RMA number. Contact us obtain an RMA number prior to returning item.

We accept returns within thirty (30) days of physical products if sealed in the original packaging. The customer is responsible for return shipping costs, and original shipping is not refundable. If shipping/handling was free, we deduct a $15.95 shipping/handling charge or actual cost of shipping (whichever is greater).

Opened DVD cases that are not in the original shrink wrap and books not in the original shrink wrap are not returnable. Any defective product will be exchanged.

Digital and subscription products are not returnable.

Please read our Terms of Service.